Consultations

• Consultations are by APPOINTMENT only.  This policy prevents long waiting times.

• You can make an appointment by calling our assistant every day between 8.00am - 12.00am (Wed -Fri until 11.00am) or 2.00pm - 6.00pm.  You can also book via the online appointment system. 

• As far as possible you will be welcomed by the doctor of your choice.  However, it may happen that your preferred doctor is absent or fully booked.  In that case you will be helped by one of the colleagues.  This doctor will be briefed and will dispose of well kept medical records in order to know your medical condition.

• Consultations are preferred over home visits. In the consultation rooms we have better examination and treatment facilities and can serve you faster. 

• Please ask for multiple appointments if you come with more than one person.

• Please inform us in time (> 2h in advance) in case of cancellations. Late cancellations or no shows can result to the payment of a compensation for the doctor.

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Convention rates

       Our general practitioners are not-conventioned. This means that a fixed
       allowance will be charged per consultation.

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Home Visits

• Are reserved for exceptional circumstances only or if if your condition makes it impossible to come to the practice. 

• Please request a home visit preferably before 12.00am

Emergencies

• Emergencies can be handled during normal consultation without appointment, preferably after notification by telephone.

• Call 112 in case of a life threatening situation.